Forum Discussion
Firstly you have published your player id number on a public forum, please edit it out asap.
Secondly if you look at the text box for your complaint it is reading 0/5000 characters used, did you cut and paste part of a screenshot or something strange like that?
The red box means there's something wrong.
@MAGICDAVESHROOMI noticed the red box too, but I cut and pasted the texts again, it read 300/5000 but was still red... and the Email us button was still grayed out
Btw the number (which I removed) was seemingly the attachment ID, since it changed each time I reattached the photo
- 6 years ago
I also just lost over 2000 mints, >100 gems, >500000 coins, and 40 gauntlets.
It’s all gone!!
My plants remain the same though.
I also contacted ea support.
- MAGICDAVESHROOM6 years agoLegend
Have you tried just typing your complaint out in text?
That box shouldn't be red, it means there's something wrong with what's inside the box.
- 6 years ago
Figured out the issue, was the ‘>’ sign. Seems like they did some weird html input sanitization. Anyway, I was able to hit the button.
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