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WindUp951's avatar
9 years ago
Solved

Lost Over 200 Euros and ALL the PROGRESS in PvZ2

Since the last update in PvZ2 i couldnt play the daily pinata event so i thought that there is something wrong in my end so i uninstalled pvz 2 and reinstalled it now all my progress is lost... In my...
  • EA_Andy's avatar
    9 years ago

    Hi @WindUp951

    Apologies for the delay in a response here.

    If you have logged back into the account you were previously signed into and your progress is gone, you'll need to speak with one fo our game advisers so they can look into this further for you.

    To contact an adviser please follow the steps below: 

    1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
    2. Make sure you are logged in (top right corner) and select 'Help with Game'
    3. Find the affected game (if it's an account issue select Origin)
    4. Select 'Contact Us' at the bottom right on the new page
    5. Select your platform and then 'Next' 
    6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
    7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

    Thanks,

    - Andy -

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