Anonymous
7 years agomissing rewards Battlez
I placed 1st in the silver league but did not receive the rewards. I played over 125 games to accomplish this but received nothing. The rewards were to be 80 filamints, 165 gems, and 5400 coins. Has...
If, as you say, the question was moved, then would it not have been a good idea to mention that fact? It would have saved confusion if it HAD been made clear.
As for your observation regarding my reply to @pinhigh22 - I was merely expressing sympathy with their situation.
That was all I could do, because ONLY EA could help to resolve this issue. You will also have noticed that I asked whether @pinhigh22 had contacted EA directly regarding the matter. That, again, was all I could do as I am not a member of the EA team.
Fair points.
You can reach the EA Game Advisors at help.ea.com/contact-us.
Choose the "Contact Us" or "Chat" option (not "AHQ", you've already done that.)
Pro Tips:
1. Be at your gaming rig.
2. Be logged-on to your EA/Origin account.
3. Be able to spend 10-30 minutes "on hold" before reaching someone.
4. Be willing to try again. Sometimes the first (or second) Advisor isn't... successful.
Good Luck! 🤓