So it's supposed to be "safer" for me to discuss a money issue on social media as opposed to the emails I've already been sending? I don't see how that makes sense. But thank you.
@kcocopink2 I was (finally) able to get my Pea Vine bundles after many emails between EA HELPless drones who only send the same 3 form emails over and over without any resolution. I finally reached out to EA Help and PVZ through Twitter and they were able to verify my information and when I went into my game on Sunday, my Pea Vine was there and I was able to upgrade it with the 2nd bundle I purchased (YAY!). They will reach out to you through Direct Message and email to verify that you are you and that only you access your Twitter account because you do provide them with your Player ID - which appears to be something on the level of your Social Security Number.
My 2 Pea Vine bundle cases had been open since mid-May, so I have been very frustrated during this whole ordeal.
Good luck!
@StormyHeather11 Congrats!!! At least one issue is resolved.
@StormyHeather11 Congrats!!! At least one issue is resolved.
@StormyHeather11 I guess they just don't want to help me!!!😩😩😩
@qekf40o5qj75 @EA_Aljo @StormyHeather11 @MAGICDAVESHROOM @HenryThePear Hey guys...Finally got my coins!!!! I can't tell you how happy I am!!! Thank you all for the advice and support!
@tsimkins1960 Oh! And make sure the ticket is still open! Don't let them close it! I foolishly made another purchase too. I highlighted BOTH!
