Missing Verified Purchase...EA Support Has Not Helped!

On September 5th, 2021, I purchased the 50000 coin pack for $21.19 ($19.99 +tax). The 50000 credits were never applied to my account. I created a ticket and sent screenshots of my player ID, the veri...

tsimkins1960

Seasoned Scout

4 years ago

@StormyHeather11 Amazed you actually got resolution! I'm still waiting. I've sent countless documentation and nothing. When I contacted them on Twitter they told me to "be patient" and that they were "investigating." The last I heard from them was in June. What is to investigate? I provided proof of purchase numerous times. They have my money.

kcocopink2

Not applicable

4 years ago

@tsimkins1960 Oh! And make sure the ticket is still open! Don't let them close it! I foolishly made another purchase too. I highlighted BOTH!

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Missing Verified Purchase...EA Support Has Not Helped!

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