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YelDev's avatar
YelDev
2 years ago

My account has been deleted, but no response from EA

I accidentally deleted the game and reinstalled it, but my account was deleted. Fortunately, I had a screenshot of the player ID of the account. So I mailed to EA and after 72 hours, I waited for a...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@YelDev These are handled by a specific team with mobile games. Sadly not all chat advisors are able to assist with these. You can contact chat and they can look up the status of the case with you but keep in mind they may not be able to assist over chat at the time.

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