@karangiri23 What gaming device are you playing this game on? If you have re-installed the game and it still crashing at the same point, this suggest there is a bug in this game mode, so providing more information would help EA to pass this over to the devs for fault finding.
@karangiri23 Thanks for the reply.
Just to be clear, this locked up (frozen) image is only shown when you are trying to enter Penny's Pursuit and the other game modes (Arena and Adventures) are ok? What I am really asking is, if you turn off internet data and WiFi first and then start up the App, could you enter the Adventure mode? If you can, could you then turn internet data or WiFi back on and see if it is possible for you to enter the Arena mode.
Because you said you have done the re-installation and the same problem happens, this suggests the issue is with the data from the server and if this is the case then your best bet is to contact EA HELP CENTER by clicking the link at the bottom of this page and get the the corrupted data corrected from the server side.
Good luck.
@eieio_31310No the game directly loads on this screen when I start it. Pause also doesn’t work.
edit - I restarted the game when the flight mode was on. Still the same ☹️
