@karangiri23 Thanks for the reply.
Just to be clear, this locked up (frozen) image is only shown when you are trying to enter Penny's Pursuit and the other game modes (Arena and Adventures) are ok? What I am really asking is, if you turn off internet data and WiFi first and then start up the App, could you enter the Adventure mode? If you can, could you then turn internet data or WiFi back on and see if it is possible for you to enter the Arena mode.
Because you said you have done the re-installation and the same problem happens, this suggests the issue is with the data from the server and if this is the case then your best bet is to contact EA HELP CENTER by clicking the link at the bottom of this page and get the the corrupted data corrected from the server side.
Good luck.
Thanks a tonne for showing how can I see my player ID. I was wondering if there was any other way other than logging in the main game. I have registered my email. I’ll now try and install it in another phone and give you the update. Thanks again for your time.
