No reward after playing ads
Greetings. Can the team have a look at the ads for PVZ2 specifically the ‘Happy Glass’? You played the ads but there is no rewards. Noticed the counter at the left top for 30 seconds is not decremen...
Forum Discussion
@spyguybri It is annoying
EA_Blueberry
Community Admin
Community AdminAre you receiving any rewards at all or is it only happening for specific ads?
I am receiving rewards and only specific ads. The notion of playing them and watching them but not getting anything is really annoying and not to consider the fact that you ran out of add. Thank you for your response appreciates it. Hunter
- EA_Blueberry
Can you let us know what specific ads you're not getting them?
Verify the amount before watching the ad, watch the ad, and then restart your phone to see if they've arrived.
One thing to note: Rewards may not always be given immediately and could be delayed. We've seen these reports for other past mobile titles and after review it generally points to the rewards simply being delayed. We take these reports seriously though and will make sure the mobile teams are aware.- @EA_Blueberry Thank you. I will do your suggestions and will keep you posted.
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