Forum Discussion

mrinehart1973's avatar
mrinehart1973
4 years ago
Solved

Not being able to earn coins and diamonds

Ever since the new update, I'm NOT able to earn that many coins and diamonds by watching ads. Before the update, I was able to earn enough coins to upgrade the plants in my almanac, purchase power up...
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hi Everyone, 

    Thanks for sharing this information, it does look like ads can vary in availability to watch based on different factors(ad availability/region/rewards available/etc).

    If you get a smaller amount to watch one day, or not as many ads to watch for certain rewards we may need to wait a bit for the options to come back. 

    If anyone is going several weeks without any ads at all, then lets us know and I can share this with the team to look into further. 

    Thanks!

eieio_31310's avatar
eieio_31310
Hero
4 years ago

@mimi46253229 @mrinehart1973 @rspinner 

Thanks for the reply.

The topic of this new discovery has been discussed in the Latest Update thread, please bear in mind this 'free-to-play' game is still a business, it makes money (to pay for the creative minds) not only by selling the luxury in game premium resources to players, but earns an income from ads too.  

As for the upside, this earning brings a support, however limit it maybe, it allows the game to continue over 8 years and still growing, both for the new plant selection, new game modes and of course, new bugs.

With vested interest, I do hope the limit of 2500 coins of 5x ads per day is introduced as an error and NOT intentional, but seeing the new offer of coins for $$$, I am not too optimistic. 

mimi46253229's avatar
mimi46253229
4 years ago

I appreciate their need to make money, and I have paid a moderate amount of USD to them over the years. The thousands of ads that I have watched have also contributed to their revenue, but at least that felt like a win-win. This feels much more like greed on their part, and if it stands, I will likely walk away from the game. The new game modes I appreciate, the new plants not as much. Let's face it, there are way too many plants and MANY that you never use and yet still get seed packets for, still need coins to level-up etc. which I can no longer afford. Unless they are also planning to make the leveling up cost fewer coins(?)  I suppose I could choose not to purchase the daily packets for certain plants, but that's not fun.  I already deal with this with the perfume-shroom packets I am constantly offered or "rewarded" - they are useless to me as that plant is maxed out. Would be nice if the creative minds could fix that🙂

I do not mean to sound snarky towards you - I truly appreciate your responses and expertise, I'm just a little sad at the moment.

  • rspinner's avatar
    rspinner
    4 years ago
    @mimi46253229 I, too, have spent USD on this game, but watching ads for coins seems to me also, a win-win, for gamers and for PvZ business.
  • eieio_31310's avatar
    eieio_31310
    Hero
    4 years ago

    @mimi46253229   No worries, being a long time player myself, I understand your frustration and anger.  

    For someone who have had freedom of unlimited coins earning to become restrictive to a a relatively small number of 5x, honestly, to be feeling mad is normal, but to be sad is unwise.  It is a game after all, game is meant to be enjoyed, and if you find the game makes you depressed, then it is time to put it down and start looking for something more interesting.. 

    • mimi46253229's avatar
      mimi46253229
      4 years ago

      That escalated quickly LOL. Frustration, anger, mad, sad, depressed? I don't think I expressed all that. All is good here! PVZ2 is not my actual life🙂

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hello everyone, 

    Thanks for letting us know about what you've been running into, apologies in the delay of communication. I wanted to confirm if everyone was still running into this issue? 

    If so can you confirm the following? 

    - Do you have targeted or EA in-game advertising enabled or disabled?

    - Do you watch ads every day?

    - Do you not see the option to watch ads or are they currently not loading?

    Also if you would be able to share a screenshot and the device OS you're using. 

    tagging @mimi46253229 @mrinehart1973 @eieio_31310 @r10ksmawban0 @rspinner 

    • mrinehart1973's avatar
      mrinehart1973
      4 years ago

      @EA_Illium  Thanks for replying. Yes, I have targeted/EA in-game advertising enabled. Yes, I watch ads everyday to get gems, coins, gauntlets, etc when they are available. No, I do not always see the option to watch ads. Also, I sometimes get booted from the game while in the middle of watching some of the available ads.

    • rspinner's avatar
      rspinner
      4 years ago

      Hi,

      Thanks for reaching out regarding the lack of ads to run for coins on PvZ. I get five ads per day to run for 500 coins each. That's all, no more after that.

      I am currently using IOS 14.8.1 on my tablet.

      I do have EA in-game advertising enabled.

      I do watch the five ads that I get, each day, for coins. I also run the three ads for gems, and the three or four ads for gauntlets each day.

      I am including a screen shot of the page which shows no ads to run.

      Any help you can provide is greatly appreciated!

      LHSpinner

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        4 years ago

        Hi Everyone, 

        Thanks for sharing this information, it does look like ads can vary in availability to watch based on different factors(ad availability/region/rewards available/etc).

        If you get a smaller amount to watch one day, or not as many ads to watch for certain rewards we may need to wait a bit for the options to come back. 

        If anyone is going several weeks without any ads at all, then lets us know and I can share this with the team to look into further. 

        Thanks!

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