Does anyone have an email address to contact them? I have tried their bot it is useless. I have my player ID. I have been playing this game for over 10 years. I have 197 out 199 plants and many of them over m10 or higher. I am in the Jade League in tournaments. I have already completed all of the Penny's Pursuit. I have unlocked Arena. I had over 350,000 coins or more plus a lot of gems. I am so disgusted. I did register with them 3 different times and got codes each time. They should have my info. But, I can't get ahold of anyone (human) that can probably easily recover all of my info. I re-registered again tonight and got another code. I signed up for an EA account (used same credentials since it wasn't recognizing my email address anyway). I am lost and need help. If anyone can point me in the right direction it would be much appreciated. Thanks in advance. I tried replying to one of the codes email that was sent to me. But, no response.
I am in the UK region and there used to be both email and livechat options, now there is only livechat.
I suspect that EA has cut costs by using a cheap A.I. to handle complaints instead of an indian call center.
When i put in my last complaint, about 6 months ago about 300 missing aquavine seeds, EA help had an email option but kept on closing my complaints down without resolving my issue.
Eventually they closed it as fixed and it hasn't been.
EA HELP CENTER is currently useless and probably broken.
I am annoyed. 😠
