For those following along ...
This is all fixed for me now.
I have not heard back from EA as yet - but they have clearly rectified the situation for me.
@LandLordSnr a few other players have reported missing resources, the best thing you can do is tap HELP at the bottom of the page and make out a missing content report.
You will need your player id number and helpful screenshots.
You could try this first, If you signed up to EA's email registration scheme you could try downloading a backup version, they send you a unique code to your email address which restores your account, assuming it isn't corrupted.
How do i download that?
IF you signed up for EA's email registration scheme (they gave you 100 gems) you tap the cloud icon on the loading screen and enter your email address (making sure there isn't a space after it) and they send a code to your email address, you enter it and your gamedata is downloaded and your account should be restored.
It doesn't take long and it's a lot quicker than making a missing content report.
If you're already registered then you follow the prompts to get them to send you the code to your email address.
It's been a long while since i looked at that and the servers are probably down (again) because i don't have access to the cloud at present to check.
