So in PVZ2 anytime I try to access the store it tries to restore my purchases even though I'm positive it did that already and I get this prompt "Unable to complete purchase. Please try again" whenever it tries to restore them and I can't make any purchases with money because of it I've been trying the buy the tomb tangler and levitater bundles and I can't buy them

Hey @CJARNDORFER Depending on the platform you play on, can you try going through the following guides and let us know if you continue running into issues? Troubleshooting games on Android Troubleshooting games on iPad and iphone

Problems with purchases | EA Forums

13 Replies

EA_Illium
EA Staff (Retired)
3 years ago
Hey @CJARNDORFER Depending on the platform you play on, can you try going through the following guides and let us know if you continue running into issues?

Troubleshooting games on Android

Troubleshooting games on iPad and iphone
8u9o6v3eb4gp
3 years ago
Same problem, what i can doing?
2wj5t344d3vk
3 years ago
Me too! Same problem here. It started after the 24hr black friend sale. Update: I uninstalled the game and now all the special offers are gone.
CapitanBarboza8
3 years ago
I also reinstalled the game and lost the offers :/
hooptie37
3 years ago
Me too, and I'd like to buy some of the stuff in the store!!
2wj5t344d3vk
3 years ago
Hi!! Please help us out! Nobody is able to buy the Black Friday deals! It disappeared from the shop!!
Lambsy65
Seasoned Ace
3 years ago
@EA_Illium Tried troubleshooting,doesn’t work
hooptie37
3 years ago
Nothing worked! Can we get the deals, still? Tried multiple things yesterday, uninstalling, reinstalling made the offers disappear, rebooting had no effect! Missed out on buying things... I was ready to spend actual money but if glitches stop me I can't!
nolalola828
3 years ago
I've had this problem for months on my Android, but usually it's not a big deal cuz I don't need to buy anything. But I would really like to buy things today. Pretty incredible that people want to give you money and you cannot figure out how to accept it.
ZorbZorb
3 years ago
Can't purchase any of the black Friday deals. I literally want to give you my money for a couple items and all the links are broken. Considering they all end in 1 hour now I guess you guys don't want money from everyone.