Profile Has Disappeared; What Can I Do?
I have been playing PVZ2 on my iPad. A week and a half ago, my PVZ2 profile disappeared. Upon game launch, I am only give the option of "tap to Enter name", which creates a new account. I don't wa...
Forum Discussion
@MAGICDAVESHROOM @PowerToss funny thing is, ea claims they can't find my player ID and I also gave them both and my registered email!
Neither myself or PowerToss know why EA HELP CENTER service sux, they've been telling us for years that they need the ORIGINAL player id number to restore a lost account so why they have started telling some players who have this important number they can't do so or provide a reasonable explanation for is something you should keep on asking them.
- @MAGICDAVESHROOM I gave them my player ID and they said no data was found, seems fishy! If I can provide them screenshots back to pokra they should be able to see that I am highly leveled up and I had all my worlds completed except neon, I just don't know why they can't nor won't do it, I even got last weeks screenshot of my mints, money and diamonds! I'm so frustrated,I'm currently doing a back up of my iPhone 8 Plus to see if I put the old backup on again without wifi or data if it actually loads my progress, but I have a feeling it will not :/
- @MAGICDAVESHROOM I don't think I can use my iPhone backup on my iPad, I'd feel safer doing it to that..
