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socnho's avatar
5 years ago
Solved

pur

Hi EA, I got the problem when purchased item: Special Bundle XLV on 20 Aug 2021. I haven't receive the bundle yet. At the market tab, it shows "pending" all day long! This is the 2nd time I face the...
  • EA_Illium's avatar
    5 years ago

    @socnho I would recommend reaching out to an Advisor through the in-game support options for further assistance with a missing purchase. YOu should be able to add your purchase information to a case for them to further look into this. 

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