The problem is an older iPad.
It’s fine on the I phone.
ive been playing for several years and one thing I’ve learnt is to wait and see if it gets fixed and not to delete and reinstall the game as it never works.
EA need to fix it.
This might sound weird, but this was happening to me in Solar Tomato tournament only when using appease-mint plants. I didn't use them so I had no issues. Only later I tried using them and the game would crash.
It might sound weird, but I’ve seen weird glitches before.
I tried entering Arena practice now, after waiting a few hours. It worked! It could be that same glitch that I got in the Solar Tomato tournament because I did not choose any appease-mint plants.
EA Staff (Retired)Hello Everyone!
Thanks for reporting this issue and sharing details, I have collected as much information as I could here to share with our team to look into this further.
So far it seems the crashes are mainly seen in Arenas and training on older iPad devices with version 12.
I want to get as much info as possible to share with the team and if there are any updates I can do so here, if you have not already can you please post in this thread with the following information?
Thanks Everyone!
@rgyweijnrget67yd @impactedcolon @dnwrqyevsl5s @Lambsy65 @PLASTICA-MAN
I am using iOS 15 latest update on an iPhone 11 not an iPad. This happens exclusively in the Arena. This happened rarely during the electric vine arena but happens consistently since the beginning of the Noctarine arena. I have not been able to play more than two consecutive matches without a crash to home screen. This does not happen in Adventure Mode or Piñata Party. And it seems to happen during big jumps in score or when a lot is happening on the screen.
@EA_Illium wrote:Hello Everyone!
Thanks for reporting this issue and sharing details, I have collected as much information as I could here to share with our team to look into this further.
So far it seems the crashes are mainly seen in Arenas and training on older iPad devices with version 12.
I want to get as much info as possible to share with the team and if there are any updates I can do so here, if you have not already can you please post in this thread with the following information?
- Which device and iOS (or OS) version are you using while running into this issue?
- Do you have another device to test to see if the issue persists on your account?
- If so, does the issue persist, and which device and OS are you using?
- When do you remember this issue first starting for you?
- Which modes, or areas of the game do you notice it crashing in?
Thanks Everyone!
@rgyweijnrget67yd @impactedcolon @dnwrqyevsl5s @Lambsy65 @PLASTICA-MAN
I have been playing on both an iPad pro (6th generation) and an iPad mini 4 for about a week now, and just today it crashes on both just after the load screen with the grass rolling across the screen progress bar.
My iPad pro is running iOS 18.3.2 and the iPad mini is running iOS 15.8.3.
Thanks for the reply. The crash also happened during back to school event when collecting the daily rewards and when finishing or playing its daily pinatas. It also happens during some normal daily pinatas and after watching some adds.
Edit: I forgot to add this arena, I got huge slowdowns when playing when many zombies and plants are on the screen on the brink of crashing, it can barely move.
I did a screen record of the crash. I figure I have lost maybe 20 gauntlets to crashes during this arena season. That’s quite a bit of gems lost.
Now the crash is in Pokra Penny Pursuit since the first level with the carpet. After we finish the level it crashes and doesn't save that you cleared it so no way to advance.
