Been doing that but not to the extent of spamming or scolding.
Also does the game store an archive of your progress on device memory for IOS ?
Anyways I have been sending them emails and asking them questions to better understand the situation.
I doubt I will get the progress back since they say that the Player ID belongs to a new player account which is complete bull.
Even when I download the game on my IPhone, it should sync the progress but it just doesn’t.
I am in university currently and I’ll try picking up this matter again once during easter break when I get my hands on my fathers device back home.
The game has changed so much now and I don’t think it will be the same to start from the ground up.