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tommystarman's avatar
tommystarman
Rising Adventurer
5 years ago

PVZ2 corrupted

Not having a good time here, somehow my data got corrupted and I didn't save my player ID, I gave them an identity and they seem to say they can't find my profile.... I registered with my email and all long ago, spent hours on the phone with apple to see if gamecenter could be addressed and they said to contact the makers, well here I am... lost, all my plants and worlds gone. I bought 11 plants now at level 1 and no other plants are ready, pokra for instance isn't even ready ☹️ when I last played at 2pm eastern time I was currently ranked number 1 in jade as i have been in the top 4 for 6 months, now I feel so screwed. They offered me like a low amount of coins and so forth, however I had 1100 plus gauntlets, 300k in cash, 700 plus diamonds, and over 500 mints.... now I'm stuck not able to play because they aren't answering me now. I wish there was a real help line to call them, I uninstalled the game and all, I'm not sure if that changed my player ID or what but I get 2 profiles that have 0 plants and 0 worlds on 1 and 16 plants on the other... What to do ☹️ ☹️ ☹️ most of my mints were level 7 and all plants well over 5 easily ☹️ 

75 Replies

  • Republic_Trust's avatar
    Republic_Trust
    5 years ago

    They are still investigating the issue which seems odd.

    Ill probably still keep on contacting them every now and then.

  • snookiebird's avatar
    snookiebird
    5 years ago

    I am having the exact same problem.

    I finally got some progress when they unlocked my premium plants for me after they asked for a list of the plants I had.
    I keep asking them if they can just restore my game to the point it was before the update, at first they said this wasn’t possible now they simply don't reply to my emails. 
    I wish they would just give an honest answer as to whether this problem can ever be fixed.

  • Investigation has now been taken up to the studio team.

    I think they are trying to retrieve the data that was stored on those servers so hopefully they are able to do so.

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