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Anonymous's avatar
Anonymous
9 years ago
Solved

PvZ2: "Purchasing Stuff..........."

So, I recently bought the Pinata Tracker Bundle. However, when it didn't show up, I went back into PvZ2's store, and it still said,"$11.99". I click it, and it says "Purchasing Stuff", then I enter m...
  • Anonymous's avatar
    Anonymous
    9 years ago

    Hello everyone, sorry for the delay of this reply.

    On the forums we don't have access to your account so we can't add any content to your account. For those who didn't contact support yet, please do it now.

    You can follow this link, complete the form and attach your proof of purchase as well as your player ID. 

    Have a nice day.

Anonymous's avatar
Anonymous
9 years ago

I purchased a Sun Pinata but the game crashed, and I never got the seed packets. Credit card was charged. Opened a case with EA but haven't even received an acknowledgement email that was promised within 24 hours.That was a week ago. How did you get the refund? Did you open a case also? If I don't hear anything considering a charge back with the credit card company.

Anonymous's avatar
Anonymous
9 years ago

Hello everyone, sorry for the delay of this reply.

On the forums we don't have access to your account so we can't add any content to your account. For those who didn't contact support yet, please do it now.

You can follow this link, complete the form and attach your proof of purchase as well as your player ID. 

Have a nice day.

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