I dont think this is a bug, but game plan. If this is, it should be fixed long time ago. It’s indeed a waste paying 20 gem to maintain streak up to 7.. even waste fir a gauntlet where you couldnt replenished without spending 150 gems. Anyway here is the update from EA. 100% of my friends are having the same issue.. i wonder if new comer (new profile / account) has the same prob....
Thank you for contacting us back again!
Anthony, you're not the only one affected as of now -- We're on it! We want to get this fixed as swiftly as possible as we know how frustrating it is to not receive the content.
The good news is we are actively working on investigating this for everyone that is affected. As of this moment, due to the unforeseen nature of this, I don't have an estimated time or specifics for a fix.
I have, however, logged your case as such for an occurrence of this.
For now, there is currently no workaround I can suggest. In the meantime, we will continue working hard behind the scenes to identify, fix and release a potential address for this issue.
Do not be alarmed when reading this email that the case will be closed for now. We most certainly have not forgotten about you, we simply require a little more time to deal with this issue.
I know you may be eager for updates (as would I) so for that please keep an eye on our forums and social media going forward.
This is to recap, we've asked for your patience until our concerned team finish their investigation and find a fix.
I hope you can understand this.