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Re: Cant log into pvz2

HI! If you install game again you need choose your age. If you choose 18 and more you have this icon. If 1-18 - game don't show icon. The game treats you like a child.

6 Replies

  • Hello! I just tried this, however, it still displayed the same trophy icon, and not the controller icon, I believe this issue I because I am using an iPhone and not android? Clicking on the trophy icon takes to me game center achievements, which is an apple thing, and I assume the controller takes you to an android thing.

  • eieio_31310's avatar
    eieio_31310
    Hero
    3 years ago

    @Siphony0777. Please try clicking the cloud button at the bottom left of the screen (from the main menu) and register again with the same email address, you will be given a set of code to your email, enter this code when asked (to prove you are the owner of the account) then there will be an option for you to recover your original account.

  • Siphony0777's avatar
    Siphony0777
    3 years ago

    Okay, i just tried this, but it never popped up with that option, it just says I'm registered now. ;-;

  • Siphony0777's avatar
    Siphony0777
    3 years ago

    Okay... i think i messed up, since i didn't work, i tried it a few more times by uninstalling and reinstalling, the thing you said did show up, but neither of the two shown is my old account, does that mean I messed up and lost it...?

  • eieio_31310's avatar
    eieio_31310
    Hero
    3 years ago

    @Siphony0777   oh dear, I am hoping you have not overwritten you game save progress on the server side.

    Have you still got the original player ID?  

    if so, you can try clicking the Help Center link at the bottom of this page and open a 'missing content' case to get assistances from the advisor to recover your account.

  • Siphony0777's avatar
    Siphony0777
    3 years ago

    No I don't, I never screenshotted it as I was never prompted to.

    I guess that's it? 

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