It looks like you're another victim of the resource doubling bug. The only people who can help you are EA HELP CENTER (below) who can remove the bug and restore your coins etc.. To what they should be. There are a lot of posts about this bug🐛.
Hi! I wrote to EA Help center as last week and the response was a cenned one: Thank you for reporting a Plants vs. Zombies 2 bug to EA Help. We review the reports and work with the game development team to identify and fix the bugs that occur most often for multiple players.
While we cannot reply to you on the status of this report, you can watch for future game updates containing information on bug fixes
BIG dissapointment
@87wfr0sxa39t wrote:Hi! I wrote to EA Help center as last week and the response was a cenned one: Thank you for reporting a Plants vs. Zombies 2 bug to EA Help. We review the reports and work with the game development team to identify and fix the bugs that occur most often for multiple players.
While we cannot reply to you on the status of this report, you can watch for future game updates containing information on bug fixesBIG dissapointment
You are not alone on that sentiment.
If your case is still open, you have to be clear with them that you need your resources to be reset to the figures you provide since it's not letting you collect more of the said resources. If it has been closed, you can reopen it.
My personal experiences with the EA support is almost the same with yours. In several instances, the EA rep that responds to me doesn't read the whole case history. So my advice would be to extend your patience and to keep your responses to them as simple and as clear as you can.
Good luck.
thank you very much! I will continue than to send them requests for reinstalling the status quo.. :
No much help from the CS department
@willito62 wrote:No much help from the CS department
That's almost an established fact. Keep creating/opening tickets.
Good luck.
Soooo, to all of us..
On Saturday, my point were restored, kinda.. I had more than 1,7 BILLION coins.. = HUNDRED million jewels.. Naturally, by today, again I have zero coins.. Is anyone listening out there EA CS?!?
This is a BUG, not a feature...
Please, act..
