EA_Mako
Community Manager
Community ManagerRe: Error Messages | Link Account Issue | Plants vs Zombies 2 Reset Password
Hey @RedOtter76,
This certainly could be a related issue, as if the Xbox profile you're using is linked to an inactive or disabled EA account you may not have access to services requiring an account.
For this it would be best to get in touch with our support team directly as you won't be able to unlink the account or make any changes without having access to that EA Account. Since it's an apparently disabled account, our support team would need to help get that updated.
If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look.
