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mixologistmarc's avatar
mixologistmarc
3 years ago

Re: Error Unable to complete purchase - 2022, September

I have found a solution for Android devices not involving EA. I closed the game, went to the Google Payments center, and cleaned up my payment methods and addresses. Apparently that worked... when I fired up the game, the store had no issues.

1. Close game.

2. Visit pay.google.com.

3. Click on the hamburger menu and select "Payment Methods" or "Addresses."

4. Delete any outdated methods of payment or addresses.

5. Restart game.

2 Replies

  • JochemSpore's avatar
    JochemSpore
    3 years ago

    Unfortunately this doesn't work for me. I've removed my outdated credit card methods, but the issue with 'Unable to complete purchase' is still there. I think this is really a problem with EA / PvZ2 not having a good connection with Google Pay or something.

  • cokewithvanilla's avatar
    cokewithvanilla
    3 years ago

     Thanks for the info, cleaning up payment methods finally fixed the problem for me and I was able to purchase Witch Hazel tonight for $2.99 👍

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