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EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Error: User Not Authorized

Hi @Legolasisdeath , have you checked your Settings > General > Restrictions > In-app purchases are "on" instead of "off" ?

5 Replies

  • I have attempted that but I could not see restriction in my Google play store. When I click into settings under my profile in Google play and subsequently general I do not see a tab for restrictions or for insane purchases. I have checked off biometric purchases.


  • Device:Galaxy note 10+

    Player ID:Legosi

    Date/Time issue started:2021

    Is your account connected/backed up? Yes

    Are you playing on a underage account (in-game or on the device)?:yes when I started playing back in 2018 but not anymore.

  • Hi can i know how to fix it 

    user id: 3E96EDB7-B8E7-4E6A-BCDA-33F815B52617

    android

    im teenager 

    end of november 

    yes i have connected to ea account

  • Lambsy65's avatar
    Lambsy65
    Seasoned Ace
    2 years ago

    Please remove your player ID for your own safety 

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