Re: iOS 14.5 breaks music (Almost fixed)

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@WilliApple wrote:

Wearing air pods does not fix the issue. I currently don’t have access to real head phones at the moment. 

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Alright. Air pods are fine...I just wanted to make sure that it has nothing to do with the speakers of your phone. I haven't heard any complains about iOS 14.5 breaking music in PvZ2 so far but I know that sometimes an iOS update can cause such things. 

Here is what you could try:

• Move the Silent switch (on the side of your iPhone) a couple of times
• Go to Settings > Sounds and drag the Ringer and Alerts slider back and forth a few times
• Turn off Bluetooth to see if this will fix your issue
• Reinstall PvZ2. You won't lose your progress because the App store has a backup of you account. Just make sure you take a screenshot of your Player ID. In case anything goes wrong EA can restore your account with your player ID.
• Reset all settings by tapping General > Settings (Unfortunately, some settings like the network settings, Home Screen layout and so on are reset to their default. So you might not want to do this)

Is it just PvZ2 that doesn't have any sound? What about other Apps and phone calls?

Did all the steps except for resetting settings. All apps do have sounds, and also phone calls. I had no problems with those. 

@WilliApple Is it just the 'Music' that isn't playing? What about the 'Sound FX'? You can check that in the PvZ2 settings (wrench icon) by dragging the slider back and forth.

Yea the sound effects play. Music is all the way up. Tried muting and re-enabling it. 

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@WilliApple wrote:

Yea the sound effects play. Music is all the way up. Tried muting and re-enabling it. 

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Alright. I remember reading a similar issue some time ago. I'll see if I can find out how to fix this. 

Hey bro! I have the Same issue on iOS 14.6 beta 1, so think about it, they didn’t solved this anyway. It is possible that PVZ2 to be incompatible with iOS 14.5. 
I thought that it was me, but now I’m fine, but I wanna play with music. I search all the way on the internet and that’s the single place where I find the same problem. 

It’s true, I’ve had the music just stop working on PvZ2 as soon as i updated my phone, and to make sure i updated 3 other devices, my iPad, phone and my brother’s iPad. All of them stopped having music at all. Hope they fix this soon.

@nbil4190 @WilliApple @Fabz284 Just to let you know. I reported the issue to a community manager and QA will take a look into it but don't expect an immediat fix.

Sounds good! I will wait. Thank you!