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Re: PvZ 2 lost progress

@sadasdaszxc 

If you signed up for EA's email registration scheme then you can get a unique code sent to your email address to restore your account from the backup servers.

This takes about 5 minutes. 

If you  have your player id number, you can contact EA HELP CENTER by tapping on help center at the bottom of this page.

Please note that EA can't/ won't restore an account without your player id number so please screenshot it and keep it safe.

If you have a new profile and can't get EA to recover your old one from the backup servers, they will add plants to your new startup account if you have proof of purchase from your purchase history.

As you have posted your player id number on a public forum, i suggest that you ask them for a new number to prevent hacking.

2 Replies

  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    Legend
    1 year ago

    @sadasdaszxc 

    On a full moon you must go to a big hill and sacrifice a full packet of Jaffa cakes and a goblet of tea (milk with two sugars) while chanting "EA,EA" repeatedly until they answer.

    Or you could tap help center at the bottom of this page or even this link.

    https://help.ea.com/en/

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