PVZ2 corrupted
Not having a good time here, somehow my data got corrupted and I didn't save my player ID, I gave them an identity and they seem to say they can't find my profile.... I registered with my email and a...
Forum Discussion
I have a question regarding ICloud and Plants vs Zombies 2 progress.
How does it work. My Plants vs Zombies 2 progress was saved on the cloud but regardless of this, all content was lost with the recent “profile purge”. I know this because back in 2017 the game was deleted but then reinstalled and all the progress was loaded back. I have not tried reinstalling the app on the original device as off the recent lost progress occurrence.
Is it possible for me to recover the progress saved on the cloud.
How does it work. My Plants vs Zombies 2 progress was saved on the cloud but regardless of this, all content was lost with the recent “profile purge”. I know this because back in 2017 the game was deleted but then reinstalled and all the progress was loaded back. I have not tried reinstalling the app on the original device as off the recent lost progress occurrence.
Is it possible for me to recover the progress saved on the cloud.
@Republic_Trust If you know your player ID and name you used, contact customer help on the site, this might work also if you have an rma or perhaps they might create one for you [edit: email address removed] , however do NOT give up on this, they will constantly switch agents wanting you to settle for 250k coins, 15 tickets and blah blah, I didn't accept this, after 4 days I got my full data back, seems my user id was a different number than what it gave me tied to my iCloud, so please don't uninstall next time, if you do keep your player ID screenshot and write it down 🙂 best of luck, stick with it and constantly bug the p*** out of them, eventually one agent will actually help!
@tommystarman ...wow good work...no one is helping me...twitter help responded but with my lost profile, progress and purchased content they went quiet...I am sending emails every day...now EA stopped replying, Apple clearly said that not to send any email regarding this issue to them and they are not obliged to give any reason why they won't take any action
- @nrr_79 Apple can't delete you back to the old backup, so once you are logged in it overwrites your data, unless you have a iTunes backup, you could go into airplane mode and restore your old backup and then you might be able to get it back.. However email EA every hour or so like I did and eventually they will break and fix it 🙂
- @nrr_79 any luck so far?
