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Re: Why did EA steal all diamonds spent for maintaining my PvZ2 Battlez win streak?

Hello @an2ny79 

where did you post to get this reply?


@an2ny79 wrote:
Just an update for looping 7 streak. as of this writing...

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Thank you for contacting us back again!

I would like to inform you that the issue is still going on and our concerned team is working on it.
You will be updated from our social media pages and you can also keep an eye on Forum for further updation.

Should you have any further questions regarding this or any other issues, please do not hesitate to let us know.

You can also find answers to common questions on our Help Center at "http://help.ea.com" or ask our community experts by visiting Answer HQ at "http://answers.ea.com".

Thanks again for contacting EA help
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4 Replies

  • NikoSilver2's avatar
    NikoSilver2
    6 years ago
    Well, a class suit might be in order. They can’t be incentivizing players with high reward multipliers so as to pay for maintaining their streak and then unilaterally resetting it because “they can”. This is blatant fraud.
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Thank you for raising this to our attention. We'll provide these conversations to our quality team for training purposes. It appears some of these representatives were not aware of the change to killstreaks.

    From the latest update 7.3.

    What happens to getting rewards in win streaks, etc?

    We’ve revamped the win streak where  each time you complete 7 successful wins in a row, the streak resets. Rewards in 7 win streak slots have been increased to account for the update, and the overall cost to retain your win-streak has also been decreased. And you can still of course earn rewards at the end of each weekly tournament, per normal.

    (Source)

  • NikoSilver2's avatar
    NikoSilver2
    6 years ago

    @EA_Blueberry wrote:

    “Rewards in 7 win streak slots have been increased to account for the update...”

    INCREASED?? How are 7 mints and 5 piñatas considered an “increase” when we were getting 100 plus of each with the x10 multiplier that you were incentivizing us to pay with diamonds to maintain?

    How are the THOUSANDS of diamonds we bought and spent going to be compensated?

    ”, and the overall cost to retain your win-streak has also been decreased.”

    That would be very welcome if we hadn’t been ripped off of the already achieved progress and our reward multipliers were maintained!

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