Forum Discussion

Not applicable

Re: Why does the game crash and automatically return to the home screen at the begin

Thank you for your reply! I tried to play this game on my iPhone, and it was very smooth. The software has not crashed so far. However, why is there no sound when I play on my phone... I have restarted the game, but there is still no sound. It is ridiculous...

And again why does my iPad suddenly have this problem? I called Apple technical support, and they said it was probably caused by a bug in the game, and suggested me to wait for the game developer to fix this bug. But I have played for more than a year without any problems, and I haven't made any major changes. Why did this suddenly appear? Is it possible that the game has been played for a long time and the game progress document is too large?

2 Replies

eieio_31310
Hero
2 years ago
@rlzmm3dv9yfa wrote:
Thank you for your reply! I tried to play this game on my iPhone, and it was very smooth. The software has not crashed so far. However, why is there no sound when I play on my phone... I have restarted the game, but there is still no sound. It is ridiculous...
...
I have both sound effect and in game music playing on my iphones so this could be a setting issue.
Please check your phone is not set to silence. (top slider switch on left edge is on the up position)
Please check the PVZ2 in game audio settings. (Music and Sound FX adjusted to the right)
AS for game being played a long time, some files do increase but I would expect IOS would have room to accommodate and if resources are low, I would expect the system prompt a message to notify the user.
rlzmm3dv9yfa
Not applicable
2 years ago
Yes, my phone is not in silent mode and the game sound is also on. In fact, all the games installed on my phone have no sound when playing, but listening to music or running other apps have sound. My phone was bought in 2020, which is not very old, and it doesn't lag during normal use.