@traitor35 No, there is no problem with your account. Restoring Purchases is currently bugged in iOS. You will end always end up with the endlessly spinning Marigold. Unfortunately, you'll most likely have to wait until an update fixes this issue.
A few weeks ago, I was having the problem where I didn't actually get content purchased in the shop and I had to file a missing content report.
It was pretty annoying, but at least filing a missing content report eventually worked each time.
Now I can't get into the store at all, just an endless "Restoring Purchases" loop.
Well here is a NEW manifestation of the ongoing "restore purchases" bug.
My list of content that crashed when I purchased (boom balloon, pea vine, inferno) is what gets cycled through on the "restoring purchases" popups. It is always one of those 3 plants because each one crashed when I bought it. I'm sure everyone has their own list of plants in their "restoring purchases" popups for the "restored 0 purchases!" nag messages.
Well this month, I was ready to purchase the Solar Sage bundle, pay my $19.99 and watch it crash, then send the screenshots again and beg for my missing content. The whole week-long process that I've done each of the last 3 months. However, THIS time when trying to purchase, it would not let me and it said "You already own this item" and "purchase canceled". WHAT?!? I most definitely do not own this item. I tried exiting out of the game and coming back, and now the bundle is not even in my list of available items in the store! It literally thinks I have purchased it.
Then to add insult to injury, now my rotating list of "restoring purchases" plants includes Solar Sage, to bring the list to 4 plants. So I have no way to produce a receipt or screenshot, no seeds, no solar sage, and even more nagging.
If you're on android go into your Google account and find your purchase history and screenshot that for proof of purchase.
@tfletche It happen to me too. I just want to purchase Solar sage but It said that "You already own this item". Solar sage early access bundle disappear from the shop. I don't even purchase that item lol.
Hmmm....so interestingly...the restore purchase bug is back in my store on bluestacks...despite me not even purchasing anything in the last few days. It just randomly appeared o.o but my phone is fine....this is weird.....
Have you updated both versions?
The only thing i can suggest is eat two jaffa cakes and have a rest.
Bluestacks probably uses an older version of Android, but I'm not having any problems.
