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sillyzombie2021's avatar
4 years ago

restoring purchases

My apologies if this has been answered before, but I have searched for a while and ended up pretty confused.

I am not using Apple products. I use a Samsung android tablet Galaxy Tab S5e instead. But I get the restoring purchases screen that never goes away. It happens upon going into the shop. I sometimes try uninstalling and then installing the game. Then I may be able to see the shop for 1-2 times. Then it goes back to the forever restoring purchases screen. As a result, I am pretty much unable to see what's new in the shop and cannot make any purchases. (It looks like that I need to be able to go into the shop for several times in order to see that mint upgrades and other special bundle offers.) It's really annoying. Is there any solution? Thank you!

3 Replies

  • @sillyzombie2021 

    There is a workaround that iirc that involves switching off your wifi or going into airplane mode then opening the store.

    It's somewhere on one of the many threads on the same subject. 

  • eieio_31310's avatar
    eieio_31310
    Hero
    4 years ago

    I have seen an Android user managed to fix similar issue on subreddit.

    I copy his details and link below should you want to give it a try and please do confirm whether it helps.

    It's a little tedious, but first clear your cache / uninstall-reinstall the game (only have to do this once). Make sure your data is saved to your email via the pvz2 saver, or via google-play, if you have any questions here, please ASK me before proceeding

    After you get your profile loaded, go to the shop FIRST. You will see your first restore plant option pop up. Restore it. Leave shop, enter again, do this over and over till you have restored all your plants, and now, the shop should not glitch into the infinite restore loop

    Not ideal, but I don't know when Popcap will be able to fix it, and this is really stopping people from buying seeds, so I hope this helps

     

    Link to original post https://www.reddit.com/r/PlantsVSZombies/comments/oepsar/found_a_fix_for_the_shop_restoring_purchases/ 

     

    EDIT: forgotten to highlight the important part.

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