Forum Discussion
I have the same issue every day. This error pop up every time I move in game menus. There is a fix or work around???
Thanks
- EA_Cath2 years ago
Community Manager
@Dome117 @mzinkan Hey there, this issue is being investigated at the moment. Sorry for the inconvenience!- 2 years ago
Hello,
I got an update from Google Play this morning and now the Restore purchases message get stuck forcing me to close the game. At least before I got an error message but I could still play. Now it is blocking. I cannot complete pinata on adventure levels anymore or access the store...
Can you check what's happening?
I already tried clearing the cache of the game and reboot the Phone...
Thanks
- kingfai782 years agoNew Traveler
In my case, I can use the following method to temporarily bypass the pop-up window. See if this can help you. I'm using Android phone.
1. Force close the game. Clear the cache of the game. Shut down any internet connection, include WiFi and data.
2. Enter the game, and then the shop / Adventure levels while keeping the internet disconnected.
3. After entered the shop / Adventure levels, a "Unable to complete purchase" window will popup, you can just click the button to close it.
4. Now you can turn on the internet connection, and then buy items / play Adventure levels as normal.
5. But once you leave the shop / Adventure levels, and you want to enter the shop / Adventure levels the second time, then the ever lasting "Restoring Purchases!" message will show up. You can do nothing and can only choose to force close the game.
Hece every time you want to enter the shop / Adventure levels, you have to repeat all of the above procedures one more time.
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