Unexpected content from server (got JSON)

Just an F.Y.I.

I just sent a follow up to my Case opened yesterday with EA. I explained that my issue was resolved, however there are many users experiencing this same problem and are having to delete years of game progress only to be back at the exact same place. Not Cool!

I requested that someone from EA please submit a "fix message" here on the board so that everyone can get the right information and attempt to get the corrected update and not have to wait, delete or be questioning what action to take to simply resume game play. Not sure if they will or not, but it doesn't hurt to ask? Naive, maybe but something worked on my end to get mine restored so there must be something to opening a case.

Fingers crossed!