As title, when I buy the premium plant from a profile player, why I can’t use the plant for other profiles?
I remember that system show the message to indicate I can use the premium plant for different profile.
@nightamades What happens when you restore your purchases (settings --> restore purchases) in the PvZ2 App? Does it say "0 purchases restored" when you do it on both of your profiles?
Most of those are bought with money, so should be available in your other profiles but pokra is a seedium so i assume you bought the early access bundle, which should have unlocked with it's seeds in the profile you bought it in but should be available without the bundled seeds in your other profile.
Thank you so much!
I followed your step and then all plant I bought can be used for all profiles now!
Glad it worked out for you!
@nightamades wrote:I can’t believe that they gave me such response:
Purchases in the game does not work like this. I would like to inform you that purchases will only work on that profile through which you made the purchase as every profile have his game progress separated so this will not work.
However, I really appreciate you for coming here and sharing with us your valuable feedback. Your feedback/suggestion always help us to improve our game and services.
Please note that the in-game features are designed by Developers and can not be changed. Games are based on mechanism and algorithm. Anything you receive or achieve in the game are server based and completely random and being a customer support we can not change it.
So the person whom gave you this information is not helpful at all.
Maybe more customer service or product knowledge training is required.
Great to know your issue is resolved.
