Yes I did... I even went through the entire process with Google play tech support over chat and they are now having me have a phone rep call me back... They even had me remove all my other Google accounts uninstall again clear the play store data and reinstall the app again and try and it still won't work... So I believe they are going to be refunding at least 14 in app transactions since Electronic Arts refuses to help.
Edit:
Since my in app purchases were from 2014 - 2016, they are too old for Google to refund "as the funds have already gone to the developer".
They also said that it is up to the developer to make refunds at this point, but they have filed some paperwork of some kind to the Google review team who can or will take action against Electronic Arts if they deem there to be a problem with the application. At which point they will reach out to EA who will probably reach out to me.
I was like yeah they already replied once saying there isn't squat they can, or will do because they supposedly don't have the ability to restore purchases into a new game on a new device, despite Google saying they can.
Which I would have to agree with... You can't play the exact same game, with the same progress and same purchases on two or more devices if none of your progress or purchases are restored to the game you make on the next device you want to continue to play on.
This makes me seriously reconsider any in app purchases from any app, I don't think I'll be buying anything else from an app through the app or Google play, because the developers can say oh so sorry, but nothing we can do about it, and Google won't help or refund the purchases either.
Such a huge clusterfrack, and so annoying!
