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Golvmoppen's avatar
Golvmoppen
3 years ago

Why can't EA support fix this ongoing unable to make purchase issue ?

Please tell about  your experience with  support, have someone got helped whit this unable to make purchase issue  and how ? Tried troubleshooting, updated creditcard, contacted google play , change...
sergeyturbay's avatar
sergeyturbay
3 years ago
@Golvmoppen What country are you in? Perhaps your country is under sanctions.
At least there are also such reasons for problems with purchases.
Golvmoppen's avatar
Golvmoppen
3 years ago
@sergeyturbay
No , I'm in Finland. No sanctions here and it worked before I synced my data.
  • sergeyturbay's avatar
    sergeyturbay
    3 years ago

    @GolvmoppenOK. Here is my case:
    I live in Ukraine. The regional language on my phone was Russian, because I communicate in it. Shopping in the store did not work until I changed the regional language on the phone to Ukrainian.
    This is how sanctions work 😳

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