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Anonymous's avatar
Anonymous
11 years ago

why is my phone company billing me for EA games?

Hi,

my phone company is billing me $5 per week for a listing that simply states: "EA games".

We have a few EA games on our IPad such as plants vs zombies 1 and 2, amd bejewed and bejewed blitz.

I did not sign up for this $5 per week fee, I don't know how to turn it off or for which game it is for or even what service I am getting for the $5 per week.

Please help me to turn this off.

Many thanks,

Richard Mleczko,

Australia.

3 Replies

  • apollov7's avatar
    apollov7
    Seasoned Ace
    11 years ago

    Please contact an Electronic Arts Technical Support adviser here: http://help.ea.com/en/contact-us/new/
    1) Click on the game you're having trouble with (If you can't see it, use the search bar)
    2) Select a topic for the best results.
    3) Scroll to the bottom and select 'Contact Us'.
    4) Select your platform and list a short description of your problem.
    5) Select 'live chat' or 'call me' to request a callback from an EA games adviser.

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