you are not authorized to purchase on this device
When trying to buy anything in pvz2 it gives this error
Forum Discussion
I try to buy things on pvz2, it just says I'm not authorized to make purchases on device. I'm on Android.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi Everyone,
I wanted to check if anyone is still running into this issue. If so please let us know the following information:
- Device:
- Player ID:
- Date/Time issue started:
- Is your account connected/backed up?
- Are you playing on a underage account (in-game or on the device)?
Cheers!
Hi,
Device: iPad Pro 6th Gen 2022
Player ID: E5BA2C98
Date/Time issue: 2018 since moving into UK from Asia
Account Backed up: Yes, but recently deleted all user accounts and reset progress
Underage account: No
P.S - also can’t restore my purchases after deletion.
thanks.
Device: Xiaomi 12X
Player ID: 1B99ED38-AB91-4738-89A4-81CC012FC5AA
Date/Time issue started: As soon as I downloaded the game
Is your account connected/backed up?: Yes
Are you playing on a underage account (in-game or on the device)?: NoI'm facing the same problem today, before this, I was able to make a purchase.
- Device: Galaxy Tab S4
- Player ID: 50f59eaf8ab1
- Date/Time issue started: Beginning ofMarch
- Is your account connected/backed up? YES
- Are you playing on a underage account (in-game or on the device)? NO
- Device: iPhone 14 Pro
Player ID: A469ECAD
Date/Time issue started: As soon as I downloaded the game
Is your account connected/backed up?: Yes (to ea account)
Are you playing on a underage account (in-game or on the device)?: No Hello
- Device: Samsung Galaxi S8+
- Player ID: F3653D2A-7137-4449-9C9C-1E0D5493A13C
- Date/Time issue started: 4 months ago
- Is your account connected/backed up?: YES
- Are you playing on a underage account (in-game or on the device)?: NO
Device: Ipad pro 1st gen
Player ID: 351DAB8A
Date/Time issue started: Oct 19th 2023
Is your account connected/backed up: YesAre you playing on a underaged account: No
- Device: Samsung Galaxy Note 20 Ultra 5G
- Player ID: 1004kimsin
- Date/Time issue started: 10/28
- Is your account connected/backed up? yes
- Are you playing on a underage account (in-game or on the device)? no
- Device: Samsung Galaxy zfold5
- Player ID: C83FE64F-FD89-4CCO-8252-11F274F7E41C
- Date/Time issue started: 11/2
- Is your account connected/backed up? yes
- Are you playing on a underage account (in-game or on the device)? no
Device: galaxy s23
Player ID: 1426A9E8
Date/Time issue started: uncertain (probably a month or two ago)
Is your account connected/backed up?: yes
Are you playing on a underage account?: no
- Device:Huawei P30pro
Player ID: 523818BB-25D1-49EC-959A-DABD71A1EE21
Date/Time issue started: 1-2 month ago maybe
Is your account connected/backed up? yes
Are you playing on a underage account (in-game or on the device)? no
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