Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHi Everyone,
I wanted to check if anyone is still running into this issue. If so please let us know the following information:
- Device:
- Player ID:
- Date/Time issue started:
- Is your account connected/backed up?
- Are you playing on a underage account (in-game or on the device)?
Cheers!
2 years ago
Dear EA team, please kindly help me out with the issue and let me know what I need to do.
Device: Samsung Galaxy Tab S7+
Player ID: 8563f7B1
Date/Time issue started: Nov2023 since I downloaded it into this device in Australia
Is your account connected/backed up? Yes
Underage account:No
Build Version: a:11.0.1 | d:0.0.0
Email address: [edit: email address removed]
Many thanks.
Sincerely,
Ivan