Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHi Everyone,
I wanted to check if anyone is still running into this issue. If so please let us know the following information:
- Device:
- Player ID:
- Date/Time issue started:
- Is your account connected/backed up?
- Are you playing on a underage account (in-game or on the device)?
Cheers!
2 years ago
- Device: iphone XSmax
- Player ID:
33B97938-2584-4856-B28A-685E0F2349CE
- Date/Time issue started: yesterday
- Is your account connected/backed up? My account connected to my email
- Are you playing on a underage account ? No
- 2 years ago
- Device:iPhone 14 Pro
- Player ID:
ECE3BC38-ABB1-419E-A06C-12E07EC5E80B
- Date/Time issue started: yesterday
- Is your account connected/backed up? Yes
- Are you playing on a underage account ? No
Could be from the previous country on the account, but right now there shouldn’t be any problems