We deserve better than this.
I am thoroughly disappointed with PvZ3, and it doesn't seem like PopCap even marginally cares. You probably know me already, I'm RCCH and I post Plants vs Zombies videos on YouTube. And to be honest ...
Forum Discussion
Here's the latest update on the situation, coming from reddit by Nicktrunks, the Community Lead for PvZ3.
I attempted to reach out via PR and the EA Creator Network. Unfortunately, PR did not give me a single response even when I asked them for it, and there is literally no ETA for them to ever reply to me via PR. Then I tried the EA Creator Network. This game has been so neglected by EA, that there isn't Plants vs. Zombies to choose from as a franchise on the EA Creator Network that can allow me to reach out formally. It's not that I'm not trying to reach out formally, but it seems like EA is doing nothing to help the Plants vs Zombies community flourish as much as it can, because there is literally no support available.
The excuses need to stop now. We need a better way to talk with each other, and this isn't it. Waiting for hours on end for a single response that has a whole load of nothing of meaning behind it, and it is literally impossible for content creators to reach out and it has been that way since 2018. Communication by both EA/PopCap are close to non-exsitent and more empty promises that more news will be shared with creators soon without an actual date of confirmation and any details related. If any of the community managers care, you could send an email to "[edit: email address removed]" or add me on discord "rcchyt" so we can at least have some form of direct communication instead of having to go over this over and over again that seemingly the community managers have not been doing anything to engage with the community. These are not conversations - these are just questions and answers. Conversations are 2-sided, not just 1 person asks a question and 1 person responds and the next thing is completely ignored.
The only people who have not been trying to reach out in this entire backlash, has been the EA/PopCap team who have relentlessly gave excuses over and over again to avoid any form of direct conversation. Stop it. This needs to end if we want Plants vs Zombies 3 to not end up being the next BFN or Heroes that end up getting cancelled over the lack of community engagement.
We deserve better than this. #savepvz
RCCH
Replying to do my part in this. I'm glad we've been noticed!
So broad and full of nothing with the replies from the initial community manager and now the community lead... Though I do appreciate their time to reply, we actually need action to happen. An official statement acknowledging that changes need to be made and they are actively reaching out to creators as they speak will be reassuring. Swollow your pride, the game needs heavy improvements. Accept the invitation to talk to creators via Discord and get a roadmap going on what the next steps will be towards implementation and improving this game as a whole. Stop hiding information and being vague, we need transparency and honestly with what's going on in the background. Its evident this outcry is being spoken about with now a community lead speaking to us, tell us what else is going on. Give us times as to when to expect something. Save whatever trust you have as a company with your players who really want to see an amazing game in the future.
