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brrrcuda's avatar
brrrcuda
2 months ago

Can't enter the game

I've downloaded the game for the first time and...

Anytime I open the game it tells me that the "game is unavailable" and to "check again later". I tried re-installing and clearing game cache, but it was no help.

It has been like that for past 2 days.

android
technical issues

2 Replies

  • brrrcuda's avatar
    brrrcuda
    28 days ago

    here is my answers

    • My device is Realme Note 50.
    • I got my build from Google Play Store.
    • I am not sure how to check my Google Play store's county.
    • Version of the game I have is 26.2.4 (Google Play says no further update is available). I would like to get help with updating it.
    • Issue persisted since I first downloaded the game.
    • Issue occurs 100% (all) the time.
    • I can't think of any further details to tell.
  • EA_Wren's avatar
    EA_Wren
    Icon for EA Staff rankEA Staff
    29 days ago

    Hi brrrcuda​ thanks for your report! I have a few more questions to help us look into this further:

    • What's your device's make and model?(Example:Samsung Galaxy 24):
    • Did you get the build from the Google play store or another source:
    • What country is your Google play store:
    • What version is your game?(Latest version: 26.2.8):
    • When did the issue start to occur?:
    • How often does this issue occur? (10%/50%/100% of the time etc):
    • Any other details you can give to help us find the bug?:

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