Recent Discussions
Error message re purchasing
I am getting the following message when I try to make a purchase. “You already have an in-progress transaction for the requested product.” It does it on anything I try to purchase. I’ve updated and that doesn’t help. I’m afraid if I delete and reload the game I will lose all my progress. Any ideas on how to fix this?
Game freezes when I destroy a plant with Nibble
I'm guessing somebody's already flagged this bug as it's been around for ages but the title says it all. Game freezes when I destroy a plant with Nibble. It's been months so I hoped it would be fixed by now but it's incredibly irritating to the point where I can't use that card anymore. It seems as though it happens with more plants than before.
Three purchases were made with my Steam wallet, and I only received one!
PVZ BFN. I made a purchase through RUX in Plants vs Zombies: Battle for Neighborville. I would like you to read all of my cases (some in Brazilian Portuguese and others in English). First purchase: Transaction ID: 284392630276058893 Purchased on: February 16th at 6:31 AM Plants vs. Zombies™: Battle for Neighborville - Starry Pack - R$ 29,00 Total: R$ 29,00 ------------------------------------ Updated on February 26, 2025 at 10:34 AM. Title: I bought 1000 stars from the promotion and paid with the Steam wallet. Why didn't the product arrive Case nº 203323772 Result: I spoke with "Agent Joel T". The item for today's purchase, paid with a credit card, was not delivered. The agent closed the case without providing a suitable solution! ------------------------------------ Updated on February 26, 2025 at 12:32 PM. Title (translated): I opened this 'case' in my language (Portuguese/Brazil). Case nº 203585868 Result: I chatted for hours with a support agent, and the chat was not saved. ------------------------------------ ------------------------------------ Second purchase Transaction ID: 62591979368809130 Purchased on: March 7th at 6:59 AM (TODAY) Plants vs. Zombies™: Battle for Neighborville - Starry Pack - R$ 29,00 Total: R$ 29,00 ------------------------------------ Title: What did I forget to send? [Original: O quê faltou eu enviar?] Case nº 205088772 Result: 1-First I spoke with "Ayoub". I was AFK! / 2-I spoke with "Leonel Stevens". I'm sorry to hear that. It must be really frustrating dealing with this situation, especially when you're already exhausted. If there's anything I can do to help you with your next steps or if you need assistance drafting a message to follow up with them, feel free to let me know. / 3-I spoke with "Agent Abdessamed b". He pretended to continue with the matter of Leonel being closed. Similarly, he requested payment confirmation (which I had already confirmed earlier). He kept stalling until, even after answering several questions, he closed the chat. His final response was for me to request a refund from Steam, even though I don't know how to do that, leaving me uncertain that I won’t be able to purchase another product in this game, adding insecurity as well! :( ------------------------------------ Summary: I bought the "1000 Stars and 10 Studded Pack" on February 14, 2025, and the items were delivered to my account. I returned to buy the same pack on February 16, 2025, and the amount of R$29.00 (Brazilian reais) was withdrawn from my Steam wallet, but the product was not delivered. Today, I did the same thing (March 7, 2025), making the payment via "PIX", the credit of the same amount fell into my Steam wallet, the payment was confirmed in the game, and I still didn't receive the product (again). In an attempt to resolve this, I opened several cases (mentioned above), and the agents (also mentioned) had long conversations with me but did not resolve this "bug", if we can call it that? The agent "Agent Abdessamed b" ended the conversation with me present and answering all the questions. He told me to request a refund through Steam, which is no longer possible due to the dates for the purchase made on February 16, 2025. As for the purchase today, March 7, 2025 (today), I cannot contact Steam support, as it says I need to speak with EA Games support. Well, I am opening this thread due to the whirlwind of confusion my mind can no longer process! I am an adult and autistic, and I have stated that I am not dishonest and always pay my bills. I really love this game, but I buy something in it and get nothing. What can you advise or help me with? I know there are competent people in the company, and I hope this doesn't scam me today or tomorrow. I apologize for the length of the text. I tend to be verbose and can't "summarize" my thoughts in a few words. I feel wronged by a company with a name like EA Games, and I want to believe it was just a "bug," and that the company isn't interested in stealing such a small amount. This discourages its players. I haven't had issues with other purchases here. But now, a game I loved so much, will I no longer be able to buy anything in the future? Why can't these employees solve my problems? Thank you.
daily missions
I completed all the daily missions but it shows as they still need to be completed. One of the missions is winning the daily challenge, in which you only are granted 1 entry. Since Ive already won it, I cannot play it again, and that's not allowing me to complete all the daily missions and retrieve the reward pack.
Bug Report for Plants vs. Zombies 3 - Game Freezes After Levels
I have been playing Plants vs. Zombies 3 and have completed all levels. I joined events such as the tugboat Tub race, but every time a level finishes, the game freezes and prevents me from collecting the coins (see the attached screenshot). I have to force-close the app and restart it, but the issue recurs each time I start a new level, causing it to freeze again. I have already uninstalled and reinstalled the app. I am playing on iOS 17.6.1. Please note that I also tried logging in and playing on my Android phone using the same email, but the game froze there as well. I believe this is a bug that needs to be addressed by EA. PVZ 3 build version: 18.0.6 Server Version: (prd) prd-20.0.5-3b8e136eGame Freezes after each level following update have to come out and go back in.
Plants Vs Zombies 3 The game is freezing after each level I click continue and it does not go further. I have to come out of the game and reload it for it to proceed from where it froze. After the next level it does the same again. This issues coincides with when I applied the latest update. Android IOS Samsung Galaxy S10e Time: 12:09 UK time Date: 18th August 2024Extreme Lag at Seemingly Random Times During Gameplay
Platform: Android Device Model: Nokia G300 Operating System: Android 11 Where Issue Occurs: Anywhere in the game at seemingly random points in time. Issue: I'll just be playing the game like normal, and it'll just start lagging really bad. The lag is so heavy that my phone's System UI starts lagging and I can't even go to my home screen. I often end up having to restart my phone since it's the only thing I can access with the lag. I've had this happen numerous times while on the map, and in levels. It also happens very variably from anywhere between a minute or two in and an hour or two. Luckily most times I was in levels, I was about to win. The last time frustrated me to no end though. I was just about through a very easy level, but it was like 3 flags long so it was taking a while. It starts lagging right as the Final Wave is about come out and then crashes. I wouldn't have cared if ended there though, but no. I reloaded the game and realized it counted it as a loss. Because of that, I lost my Threepeater power ups. I then had two of the most annoying levels possible to deal with after all that. I had to restart my save in the 18.0.6 update from square one yesterday because of forgetting to link my progress. When I say I didn't find a single level I disliked up to that point (just over 100 levels in), I mean it. I really love what you all have done to improve the game since the soft-launch. I can look at how far it's come since then, and see the care you guys have put into having it be as best as can be for a full release. I know this issue will get fixed at some point, so I'm not too worried about it now. My luck usually goes bad when it's least convenient, so I'm at least used to this kind of thing happening by now. I just needed to channel my frustration into the description of how much of an absolute pain this bug can be sometimes.Missing music and sounds
During the Begonia Avenue levels no music is played. Previously the same Campground music was playing, but after update 18 no music is playing When finishing the levels the musical effects are a bit messed up, collecting coins plays after they are collected (and before too). Also, the pits are not shown either.Minor glitch, 5th seed slot has deadspot
Platform: Android Device Model: Galaxy A51 Operating System: Android 12.0 Where Issue Occurs: During regular level gameplay (NOT during CYS screen) Issue: The bottom of the 5th seed slot has a deadspot where it can not be pressed I noticed that in the 18.0.6 update, the 5th slot during gameplay is not selected if you tap on its lower half. I am not sure if this happens with other devices or not, but it is very annoying since I have to press the top half of the 5th seed packet in order to select it (this has caused me to almost lose a few levels because I clicked the bottom of the seed packet and it did not select the plant) Possibly could be caused by Grapes of Wrath overlaying the packet? Not sure. I do know that this did not happen in previous updates, and it does not matter if the 5th slot is Potato Mine or not (which is the plant I had selected in the screenshot below) Rough estimation where the deadspot is on my device: Can test more if needed, thank youBug
Product: Растения против Зомби™ 3 Platform:Android What's your device's make and model? Poco c51 What version of the operating system are you using? Android 13 go What is your Player ID? p-1d3e86d2-9138-4c0d-a1e8-833d96f1ee09 When did this happen? (dd.mm.yy hh:mm) 24.07.24 4:37 How often does the bug occur? Rarely (0% - 9%) Connection Type Mobile In which country are you located? United states Where did this issue occur? Please include menu name or in game location. in the initial menu with the arrangement of the city What kind of issue do you have? Сбой What happens when the bug occurs? the game does not register a tap What do you expect to see? fixing an error on my device Steps: How can we find the bug ourselves? I don't know about you, but I have to complete a level and with a random chance the game will stop accepting tapping hello, I have a problem the game with a random chance stops registering a tap on the screen. the interesting thing is that the game does not freeze, it continues to work, but you can't click anywhere and you have to restart the game. I hope you can tell me how to remove this
Plants vs. Zombies 3 Email Newsletter
I have attempted to sign up for this newsletter multiple times and with multiple emails, however I always either receive no email whatsoever, or one saying that I have signed up for the "Plants vs. Zombies Garden Warfare Franchise" newsletter, which is inactive and a completely different newsletter. I'm not sure if anyone else has managed to successfully sign up for the PvZ3 newsletter.
