[New Report] Oops! Error Message When Launching Game
[ Spoiler ]
I am clicking the restart but still have same message. i used force close, cleared data but still can't fix the issue.
Forum Discussion
EA_Shepard
Community Manager
Community Manager@clapzz001 I need to get the following from you, please!
- Platform:
- Device Model, Manufacturer, and Operating System Version:
- Isolated to a specific network (cellular, Wi-Fi): yes/no (if yes, which)
- Current App Store Region:
- User ID:
- Current Game Version:
- Date/time issue occurred:
- What type of issue do you have?
- Which mode has this happened in?
- Which part of the mode?
- Summarize your bug
- How often does the bug occur?
- Steps: How can we find the bug ourselves?
- What happens when the bug occurs?
- Platform: ios
- Device Model, Manufacturer, and Operating System Version: iphone xr ios
- Isolated to a specific network (cellular, Wi-Fi): yes/no (if yes, which) none of them work tried both
- Current App Store Region: currently turkey but ıts usually australia
- User ID: ??
- Current Game Version: 8.17
- Date/time issue occurred: everytime
- What type of issue do you have? cant launch the game
- Which mode has this happened in? every mode
- Which part of the mode? every
- Summarize your bug cant get into the game
- How often does the bug occur? everytime
- Steps: How can we find the bug ourselves? ı have no idea
- What happens when the bug occurs? ı sent the picture
- EA_ShepardHi @clapzz001, thanks for the info, I have forwarded the thread over to the team so they can take a look into and see what they find out on their end.
Cheers!
