[New Report] Oops! Error Message When Launching Game
[ Spoiler ]
I am clicking the restart but still have same message. i used force close, cleared data but still can't fix the issue.
Forum Discussion
same problem, I can't play game even I would like to. Same thing also happend in past versions
- EA_Shepard
Community Manager
@ABDgn They are looking into it. Can I get the following please?
- Platform:
- Device Model, Manufacturer, and Operating System Version:
- Isolated to a specific network (cellular, Wi-Fi): yes/no (if yes, which)
- Current App Store Region:
- User ID:
- Current Game Version:
- Date/time issue occurred:
- What type of issue do you have?
- Which mode has this happened in?
- Which part of the mode?
- Summarize your bug
- How often does the bug occur?
- Steps: How can we find the bug ourselves?
- What happens when the bug occurs?
Platform: Tried more than 5 different device including android, pc, etc.
Device Model, Manufacturer, and Operating System Version: iphone xr ios
Isolated to a specific network (cellular, Wi-Fi): yes/no (if yes, which) none of them work tried both
Current App Store Region: turkey
User ID: Idk can't log in the game
Current Game Version: 8.17
Date/time issue occurred: always
What type of issue do you have? cant launch the game
Which mode has this happened in? every mode
Which part of the mode? every
Summarize your bug : cant get into the game
How often does the bug occur? everytime
Steps: How can we find the bug ourselves? It is probably about regions.
What happens when the bug occurs? Same thing with others
Also this happend in other versions too, please I want to play this game so much.- EA_Shepard
@ABDgn Thank you for the information. I will pass it along. They are working on this so please keep an eye out for any updates in the app store.
