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y1233mch1h8m's avatar
y1233mch1h8m
2 years ago

[New Report] Oops! Error Message When Launching Game

[ Spoiler ] I am clicking the restart but still have same message. i used force close, cleared data but still can't fix the issue.
technical issues
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@ABDgn Thank you for the information. I will pass it along. They are working on this so please keep an eye out for any updates in the app store.

ABDgn's avatar
ABDgn
2 years ago

I am already checking play store every day, thanks for replies. I will be waiting.

  • EA_Wren's avatar
    EA_Wren
    Icon for EA Staff rankEA Staff
    2 years ago

    Hey folks,

    Thanks for your reports, we are currently looking into this. Could you check if this issue still occurs with your device language set to English?

    • SuluMelon's avatar
      SuluMelon
      2 years ago

      it worked for me tysm

    • ABDgn's avatar
      ABDgn
      12 months ago

      Yeah still occurs

      • EA_Wren's avatar
        EA_Wren
        Icon for EA Staff rankEA Staff
        12 months ago

        Sorry to hear that @ABDgn , have you tried any mobile troubleshooting steps as of yet, like clearing cache or reinstalling the app?

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