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y1233mch1h8m's avatar
y1233mch1h8m
1 year ago

[New Report] Oops! Error Message When Launching Game

[ Spoiler ] I am clicking the restart but still have same message. i used force close, cleared data but still can't fix the issue.
technical issues
ABDgn's avatar
ABDgn
1 year ago

Yeah still occurs

EA_Wren's avatar
EA_Wren
Icon for EA Staff rankEA Staff
1 year ago

Sorry to hear that @ABDgn , have you tried any mobile troubleshooting steps as of yet, like clearing cache or reinstalling the app?

  • ABDgn's avatar
    ABDgn
    1 year ago

    Yes I did but nothing has changed

  • ABDgn's avatar
    ABDgn
    1 year ago

    Umm will it be fixed or not since I've been waiting for Almost 2 months.

  • EA_Wren's avatar
    EA_Wren
    Icon for EA Staff rankEA Staff
    1 year ago

    Hi @ABDgn 

    Would you be able to try again on the latest version of the game, 10.0.22 and let me know if this issue is still occurring for you?

  • ABDgn's avatar
    ABDgn
    1 year ago

    Oh yeah it fixed, I can play now. Thanks for helping.

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