“EA account is invalid”
Everytime I try to play an EA game it says my EA account is invalid. But I’ve never made an EA account I’ve only used my Xbox account.
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @Cash03111.
An EA account is created when you first play one of our games. Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the one your Xbox gamertag is on. Something else you can do is change the password on your account at www.origin.com. Another reason this happens is if you've tried to log in too many times. That will lock you out for about 90 minutes.
I changed my gamertag from Cash0311YT to Cash0311. Though Xbox for some reason made it Cash03114461
- EA_Aljo
Did this problem start occurring after you changed your gamertag?
Most likely
- EA_Aljo
There is no Xbox gamertag on the account you're posting with. That would mean you have 2 different EA accounts. Your gamertag would be linked to a different one. Have you tried logging in with all of your known email addresses? Also, you should try going to www.origin.com and resetting your password. That may help with this.
