“EA account is invalid”
Everytime I try to play an EA game it says my EA account is invalid. But I’ve never made an EA account I’ve only used my Xbox account.
Forum Discussion
EA_Aljo
Community Manager
Community ManagerUnfortunately, there isn't anything else you can do. Except for playing on a different EA account that is linked to a different Xbox gamertag. If they say you aren't providing enough information, that means the answers you're giving don't match the history of the account.
I said every EA game I’ve owned and every DLC I’ve bought. I can’t just get all of that game progress back or the DLC. I’m going to lose everything on every EA game because I changed my gamertag?
- EA_Aljo
I'm really sorry. I understand the frustration with this as I'd hate to lose my account as well. Unfortunately, we can't do anything until you verify ownership by accurately filling out the webform.
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